Legal

Terms of Service

These terms describe the basic conditions for using NatterDesk, an AI message assistant for trade businesses.

Service

NatterDesk provides an AI message assistant for trade businesses. The service helps collect enquiry details, prepare summaries, and support follow-up workflows.

Use of the service

You are responsible for using NatterDesk lawfully, keeping account access secure, and ensuring the information you provide to configure the service is accurate.

Customer enquiries

NatterDesk is designed to assist with communication and organisation. Business owners remain responsible for reviewing customer enquiries, confirming bookings, and making service decisions.

Availability

We aim to keep the service reliable, but availability can be affected by maintenance, third-party providers, connectivity, or operational issues outside our control.

Contact

For questions about these terms, contact the NatterDesk team using the support contact details provided with your account or onboarding materials.